Note: For current daily fee rates please contact the centre.
Upon enrolment, you will be required to pay non-refundable enrolment fee to secure your child’s place. Fees are charged monthly in advance. All payments must be made via direct debit. Families must complete an ipay debit application form upon enrolment.
All children’s booked days, including public holidays, personal holidays and absent days must be paid to retain your booking. Late fees are charged if children remain in the centre after closing times.
Four weeks’ notice is required if you wish to cancel a booking or reduction in booked days. Failure to do so will require parents to pay four weeks full fees. All accounts must be finalised by this time as any outstanding accounts will be forwarded to debit collection agencies.
Government Assistance
The Australian Federal Government acknowledges that high quality child care is very important to many Australian families. They also recognise that high quality child care plays an important role in improving children’s educational and developmental outcomes; further, child care also enables parents to participate in the workforce and the greater community.
To help with the cost of child care, the Government’s Child Care Subsidy (CCS) assists families with the following:
Child Care Subsidy
The Child Care Subsidy (CCS) is the main way the Government assists families with their child care fees. It is a simple and easy to use interface for families and child care services. The CCS is designed to manage the payment and administration of the Child Care Subsidy, including accepting actual attendance times which are mandatory from 14 January 2019.
Subsidy payments are paid directly to the child care providers to reduce the fees you pay. The amount you may be eligible for depends on:
- Your family’s income
- The hourly rate cap based on the type of child care you use and your child’s age, and
- The hours of recognised activities you and your partner do
Families
To make Child Care Subsidy claims and view the status of their claims, families will be able to go to my.gov.au and sign in to access their Centrelink online account. If they do not have a MyGov account, they can create one and link it to their Centrelink online account.
Eligibility basics
- care for a child aged 13 or younger and not attending secondary school, unless an exemption applies
- use an approved child care service
- responsible for paying the child care fees
- meet residency and immunisation requirements
Confirmation of enrolment
Once the centre has submitted an enrolment notice for your child, the registered parent with Centrelink will be notified and asked to review and check the main enrolment notice details. This will occur through their Centrelink online account (or Express Plus mobile app), accessed via myGov (www.my.gov.au). Where an individual parent cannot access MyGov, they can confirm their enrolment over the phone with Centrelink, or by visiting a Centrelink office.
The parent must then do one of the following:
- confirm the enrolment – if they agree that the details are correct, or
- dispute details of the enrolment – if there are details they do not believe reflect the arrangement that they have agreed, or
- reject the enrolment – if the child is not enrolled at the service.
The centre can begin entering information (detailing the care actually provided) before the individual reviews the enrolment and responds. Once the enrolment is confirmed, entitlements will be calculated and payments can begin.
Information for families
Families can access a range of more detailed information about their entitlements to Child Care Subsidy at www.education.gov.au/ChildCarePackage.
Families can identify which payments they may be entitled to receive, including the Child Care Subsidy, through the online Payment and Service Finder at www.centrelink.gov.au